Knowledge Management Portal Solutions

A Knowledge Base Portal is one of the key elements when it comes to automating the customer support. Why involve your teams when you can provide a list of Frequently Asked Queries through a wiki of your own?

Request a Free Quote

Unique Features You Can Get...

Presale Queries

Nowadays, customers like to be thorough before they make a purchase. Especially for the products offering solution(s) that are quite new to the segment, offering more details through the Knowledge Management Portal will support the sales effort.

CRM Access

If you require your customers, affiliates, suppliers, and/or vendors to be added to the CRM and wish to provide access to specific modules, you can do that securely using a CRM Integrated Knowledge Sharing Portal. This access is role based and provides the same level of security as your CRM as the database remains the same.

Public/Private Access

Based on your choice, you can make the Knowledge Management Portal hosted as public domain or restrict access by making login compulsory. That is not all. You can further limit what data is accessible by whom by adding further access rules.

Better Query Management

List of well-structured data will enable your customers to resolve a number of queries on their own.

Reduce Support Tickets

When your customers are able to find answers to most queries, the man-power requirement will be reduced or better utilized.

Service Models

We are a CRM Consultancy. We can always find the most effective way to deliver your requirements. And, we always look forward to ensuring that our solution remains viable for your business.

Our Existing Products

Check out our SuiteCRM, SugarCRM, Dynamics CRM and Salesforce plugins for CRM Portals.

New Development

We can build a custom CRM Portal or a Web Portal independent of the CRM.

Updates on Existing Portal

CMS Migration, Re-development, or making any size of updates on your existing CRM Portal.

Major Industries We Serve

Education

Simplify your education logistics with a futuristic online partner portal solution to make education easily accessible.

Learn More

Non-Profit

Streamline donor management, volunteer management, and other nonprofit operations to make your nonprofit a success.

Learn More

Real-Estate

Manage your real-estate brokers and partners centrally to ease your real-estate business logistics.

Learn More

Financial

Group your financial services in categories and optimize them to make their management efficient and transparent for customers.

Learn More

Healthcare

Manage doctors, nursing staff, their schedules, patient details, and more to upgrade your healthcare services.

Learn More

Insurance

Provide your insurers with full clarity, visibility, and transparency to overcome your customers’ skepticism and gain more sales.

Learn More

Travel & Hospitality

Offer the best travel and hospitality services with a customer-centric partner portal to fit your travel business.

Learn More

Legal Services

Use our online partner portal to streamline your legal services and smoothen the processes involved.

Learn More

Why Build a Custom Knowledge Management Portal?

Optimize Business Processes

A Knowledge Management Portal can be a key element to your business process to share in-depth use-cases of your product, reduce support queries, and also help your employees locate specific details while they interact with your external stakeholders.

Role-based Accessibility

You can regulate what data can be visible to a selected group of stakeholders through a custom knowledge management portal. For example, there are certain product specific content you only wish your customers to be able to view. Using a custom knowledge management portal, that is possible.

Ease of Use

Availability of in-depth knowledge of your products or services can be a significant factor to reduce manual error in data sharing. You can not only streamline what data to be shared with whom, but can also streamline the data-set shared with your business stakeholders.