{"id":2588,"date":"2020-10-08T10:25:13","date_gmt":"2020-10-08T04:55:13","guid":{"rendered":"https:\/\/w.indiaondesk.com\/crmjetty\/webinar-customer-satisfaction-self-service-portal\/"},"modified":"2021-08-13T18:12:00","modified_gmt":"2021-08-13T12:42:00","slug":"webinar-customer-satisfaction-self-service-portal","status":"publish","type":"post","link":"https:\/\/w.indiaondesk.com\/crmjetty\/webinar-customer-satisfaction-self-service-portal\/","title":{"rendered":"Drive your Customer Satisfaction 360 using Self Service Portal"},"content":{"rendered":"
\n

After our first webinar\u2019s success, we are back with the second webinar while entering this post-pandemic phase.<\/p>\n

As our team was brainstorming ideas for a second webinar, it became abundantly clear what everyone was struggling with. We decided to address the pain points of challenges businesses are facing as the pandemic evolves, and cities lift shelter in place orders.<\/p>\n

Currently, one of the major issues businesses face is catering to their customers effectively. Enterprises are trying various strategies to fulfill their customers\u2019 needs, communicating with them, and helping them understand the roadblocks in the service. There is also a constant hunger to innovate and make everyone\u2019s life easy.<\/p>\n

We want to talk about this can be helped, so our second webinar will do just that. It is aptly titled: Drive your Customer Satisfaction 360 using Self Service Portal.<\/p>\n

What you\u2019ll learn:<\/h2>\n

– Significant issues with customer queries
\n– Importance of streamlining conversations
\n– Need for a help desk
\n– Increase employee productivity
\n– Ways self-service portals help<\/p>\n

With an exclusive Q\/A session!<\/p>\n

Register Now<\/a><\/div>\n

A sneak peek into who the speakers are to pique your curiosity:<\/p>\n

Our product manager Jay Jagani<\/em><\/a> and business consultant Arnima Jain<\/em><\/a> will walk you through how you can use a self-service portal and how it will help you address your customers\u2019 needs.<\/p>\n

When?<\/h3>\n

Date:<\/strong> 28th October 2020
\nTime:<\/strong> 7:30 PM IST | 10 AM EDT<\/p>\n

Register Now<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

After our first webinar\u2019s success, we are back with the second webinar while entering this post-pandemic phase. As our team was brainstorming ideas for a second webinar, it became abundantly clear what everyone was struggling with. We decided to address the pain points of challenges businesses are facing as the pandemic evolves, and cities lift […]<\/p>\n","protected":false},"author":7,"featured_media":1472,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[36],"tags":[],"class_list":["post-2588","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-and-updates"],"yoast_head":"\nDrive your Customer Satisfaction 360 using Self Service Portal<\/title>\n<meta name=\"description\" content=\"[Free Webinar alert] Get a better understanding of ways to satisfy your customers using self-service by our experts. 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