{"id":2570,"date":"2020-06-18T12:43:37","date_gmt":"2020-06-18T07:13:37","guid":{"rendered":"https:\/\/w.indiaondesk.com\/crmjetty\/dynamics-crm-sharepoint-integration\/"},"modified":"2021-08-13T18:12:04","modified_gmt":"2021-08-13T12:42:04","slug":"dynamics-crm-sharepoint-integration","status":"publish","type":"post","link":"https:\/\/w.indiaondesk.com\/crmjetty\/dynamics-crm-sharepoint-integration\/","title":{"rendered":"Dynamics CRM SharePoint Integration &#8211; A Complete Guide"},"content":{"rendered":"<div style=\"text-align: justify;\">\n<p>Microsoft has been ruling the tech world for decades and has changed the way we work with computers. Probably, we cannot imagine the technology industry without them. They are also well known for their multiple products and services, operating systems, cloud computing services, CRMs, and many other products.<br \/>\nTwo of the well-known products of Microsoft among enterprises are SharePoint and Dynamics 365. These two products not only make carrying out tasks easier for the companies but also helps them streamline their operations. And in this blog, we are going to talk about how to integrate SharePoint with Dynamics CRM and how enterprises can benefit by doing so.<\/p>\n<p>First, let\u2019s understand each of them in brief, and then we\u2019ll discuss the steps for integrating them.<\/p>\n<h2><b>What is SharePoint?<\/b><\/h2>\n<p>According to Microsoft, \u201cOrganizations use SharePoint to create websites. One can organize, share, store, and even access information from any device. You can access SharePoint via various web browsers like Microsoft Edge, etc.\u201d<\/p>\n<p>In other words, SharePoint is a content\/document management and collaboration tool developed by Microsoft. It is essentially useful for internal purposes and works as a content management system for organizations.<\/p>\n<h2><b>What is Dynamics 365?<\/b><\/h2>\n<p>Dynamics 365 is a cloud-based solution that combines customer relationship management (CRM) and enterprise resource planning (ERP) with the power of Artificial Intelligence. With the help of Dynamics 365, you can securely manage your customers\u2019 data.<\/p>\n<p>The biggest advantage of using it is that if as a company you are heavily dependent on Microsoft products like Office 365 then having Dynamics 365 means easy integration with other products.<\/p>\n<p>Now, let\u2019s go step by step on how you can integrate SharePoint with Dynamics 365 and what are the advantages of the same.<\/p>\n<h2><b>Pre-requisites:<\/b><\/h2>\n<p>Before, starting the integration check the following:<\/p>\n<p>&#8211; Purchase the license or install SharePoint<\/p>\n<p>&#8211; The user who is setting up the integration must have System Administrator rights for CRM and SharePoint.<\/p>\n<p>&#8211; On the basis of your requirements, locate the exact SharePoint site, or create a new SharePoint site collection.<\/p>\n<p>&#8211; Add the SharePoint website to the trusted site in Internet Explorer.<\/p>\n<p>Now without any further ado, let&#8217;s start with the step by step process of integration:<\/p>\n<p><b>Step 1: <\/b>Open Dynamics 365, navigate to Settings \u2192 Advanced Settings. You will find this option only if you have System Administrator rights.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-921\" src=\"https:\/\/w.indiaondesk.com\/crmjetty\/wp-content\/uploads\/2021\/06\/image-1.png\" alt=\"Image 1\" width=\"1377\" height=\"283\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><b>Step 2: <\/b>Choose System and then click on Document Management.<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-922\" src=\"https:\/\/w.indiaondesk.com\/crmjetty\/wp-content\/uploads\/2021\/06\/image-2.png\" alt=\"Image 2\" width=\"1416\" height=\"428\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><b>Step 3:<\/b> Then click on Configure Server-Based SharePoint. Upon clicking this, you will find option Define Deployment where you will get two options:<\/p>\n<p>&#8211; Online<br \/>\n&#8211; On-premises<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-923\" src=\"https:\/\/w.indiaondesk.com\/crmjetty\/wp-content\/uploads\/2021\/06\/image-3.png\" alt=\"Image 3\" width=\"633\" height=\"546\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>For this demonstration, we are going to choose Online. After selecting the option, now click on<b>Next<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><b>Step 4: <\/b>Now you will come on Prepare Sites. Here, you need to add the URL to your SharePoint website and click <b>Next. <\/b>Once your website is successfully validated, you will see the next section i.e. Validate Sites. Here, you will see the Validation Succeeded. Now, click<b> Finish<\/b>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-924\" src=\"https:\/\/w.indiaondesk.com\/crmjetty\/wp-content\/uploads\/2021\/06\/image-4.png\" alt=\"Image 4\" width=\"514\" height=\"537\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-925\" src=\"https:\/\/w.indiaondesk.com\/crmjetty\/wp-content\/uploads\/2021\/06\/image-5.png\" alt=\"Image 5\" width=\"524\" height=\"548\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><b>Step 5: <\/b>Now, go back to the Document Management Settings. Here, you will need to select the entities for which you want to enable SharePoint folders.<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-926\" src=\"https:\/\/w.indiaondesk.com\/crmjetty\/wp-content\/uploads\/2021\/06\/image-6.png\" alt=\"Image 6\" width=\"625\" height=\"159\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><b>Step 6: <\/b>Next up, you will see the pop-up screen. Here you need to select the entities which you want to store and click <b>Next<\/b>. Going further, you can create folders based on entities and also create subfolders for individual Accounts and Contacts.<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-927\" src=\"https:\/\/w.indiaondesk.com\/crmjetty\/wp-content\/uploads\/2021\/06\/Image-7.png\" alt=\"Image 7\" width=\"492\" height=\"529\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><b>Step 7: <\/b>Once the libraries are set up, click on <b>Finish.<\/b><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-928\" src=\"https:\/\/w.indiaondesk.com\/crmjetty\/wp-content\/uploads\/2021\/06\/Image-8.png\" alt=\"Image 8\" width=\"494\" height=\"529\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>Your integration of SharePoint and Dynamics CRM is set now. In your Dynamics CRM section, you will see the Documents section. Before you start using it, make sure that you have set the permissions properly.<\/p>\n<p>Don\u2019t stop with this integration, you can go one step further by integrating our Dynamics Portal solution with Dynamics CRM and SharePoint to streamline your business operations throughout.<\/p>\n<h2><b>About Us:<\/b><\/h2>\n<p>CRMJetty is a hub of innovative customer relationship solutions. Our tools ensure that you can render enhanced interactions at each stage of your customer lifecycle. So, if you are searching for a portal development company, we are here to help you in building the right customized portals. Something that your customers will love. We have served in this industry for a decade and have built many <a href=\"https:\/\/www.crmjetty.com\/dynamics-365-portal-solutions.htm\" target=\"_blank\" rel=\"noopener noreferrer\">Dynamics Portal<\/a> like customer portal, self-service portal, web development portals, etc. <a href=\"https:\/\/www.crmjetty.com\/contacts\" target=\"_blank\" rel=\"noopener noreferrer\">Get in touch<\/a> with us to create customized portals and we\u2019ll help you kick start your journey towards growing with portals.<\/p>\n<p>&nbsp;<\/p>\n<p><em>All product and company names are trademarks\u2122, registered\u00ae or copyright\u00a9 trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.<\/em><\/p>\n<\/div>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>Microsoft has been ruling the tech world for decades and has changed the way we work with computers. Probably, we cannot imagine the technology industry without them. They are also well known for their multiple products and services, operating systems, cloud computing services, CRMs, and many other products. Two of the well-known products of Microsoft [&hellip;]<!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":5,"featured_media":1399,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[24],"tags":[6],"class_list":["post-2570","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-dynamics-365-portal","tag-dynamics-365-portal"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v16.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Dynamics CRM SharePoint Integration - A Complete Guide<\/title>\n<meta name=\"description\" content=\"Learn how to integrate Sharepoint and Dynamics CRM. Get the best out of these to powerful platforms and streamline your business operations. 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