{"id":270,"date":"2021-05-25T09:44:34","date_gmt":"2021-05-25T09:44:34","guid":{"rendered":"https:\/\/w.indiaondesk.com\/crmjetty\/?post_type=case_studies&p=270"},"modified":"2021-06-18T10:18:52","modified_gmt":"2021-06-18T10:18:52","slug":"helping-the-company-empower-hospitals-and-enrich-patients-experience-with-tech","status":"publish","type":"case_studies","link":"https:\/\/w.indiaondesk.com\/crmjetty\/casestudy\/helping-the-company-empower-hospitals-and-enrich-patients-experience-with-tech\/","title":{"rendered":"Helping the Company Empower Hospitals and Enrich Patients\u2019 Experience with Tech"},"content":{"rendered":"
    \n
  1. \n

    Critical Alerts<\/h2>\n

    Critical Alert is a US-based company that advertises a solution-set of enterprise, software-based products, services, and strategies to community-based and independent hospitals to enrich patients\u2019 experience, empower their clinical staff with actionable intelligence, unburden their support and IT teams, and save money.<\/p>\n<\/li>\n

  2. \n

    Requirements:<\/h2>\n

    Our client wanted to address the challenges in management of their partners\u2019 data from within the Customer Portal.<\/p>\n

    The requirements they put forward for this project included two types of users:<\/p>\n

      \n
    • \n

      Customers<\/p>\n<\/li>\n

    • \n

      Partners<\/p>\n<\/li>\n<\/ul>\n

      A Partner user who manages information of the partners of their company at the right time.<\/p>\n

      A Customer user who manages information of their own company.<\/p>\n

      Some of the challenges that were ahead of us were:<\/p>\n

        \n
      • \n

        Giving partner information, security, role management, real-time updates of statues and more.<\/p>\n<\/li>\n

      • \n

        Managing different roles and module access for Customer and Partners.<\/p>\n<\/li>\n

      • \n

        A single interface for partners and customers.<\/p>\n<\/li>\n

      • \n

        Document management for Sales Literature.<\/p>\n<\/li>\n

      • \n

        Real-time information.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n

      • \n

        Solutions:<\/h2>\n

        We analyzed the industry, their best practices, and our previous portal solutions. Based on that, we developed a custom solution for the client according to their unique business requirements.<\/p>\n

          \n
        • \n
          Role-based Rights:<\/div>\n

          We provided two types of roles for Partner and Customer. Admin has rights to set access for both individual users.<\/p>\n<\/li>\n

        • \n
          Account based Information:<\/div>\n

          We provided functionality to provide Partner information for Partner users and Company Information.<\/p>\n<\/li>\n

        • \n
          Document and Products in Sales Literature:<\/div>\n

          Users can view Sales Literature with subject filters. Users can download documents from the list as well as from the Details Page.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n

        • \n

          Results:<\/h2>\n

          Our client was able to experience the best way to reduce the manual work for their staff. A number of their tasks related to product, sales literature, document management and CRM are now successfully automated which eliminated their manual efforts.<\/p>\n<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

          Critical Alerts Critical Alert is a US-based company that advertises a solution-set of enterprise, software-based products, services, and strategies to community-based and independent hospitals to enrich patients\u2019 experience, empower their clinical staff with actionable intelligence, unburden their support and IT teams, and save money. Requirements: Our client wanted to address the challenges in management of […]<\/p>\n","protected":false},"featured_media":271,"template":"","class_list":["post-270","case_studies","type-case_studies","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nHelping the Company Empower Hospitals and Enrich Patients\u2019 Experience with Tech<\/title>\n<meta name=\"description\" content=\"CRMJetty\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Helping the Company Empower Hospitals and Enrich Patients\u2019 Experience with Tech\" \/>\n<meta property=\"og:description\" content=\"CRMJetty\" \/>\n<meta property=\"og:url\" content=\"https:\/\/w.indiaondesk.com\/crmjetty\/casestudy\/helping-the-company-empower-hospitals-and-enrich-patients-experience-with-tech\/\" 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